Shipping Policy

Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers
We use the following carriers to deliver our orders – USPS, UPS, FedEx

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping is a flat rate fee. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order.

  • Order up to $50 – $5.99
  • $50.01-74.99 – $3.99
  • $75 or more – free

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns and Refunds Policy

How To Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Items are only accepted for return within 30 days from the date of your purchase.

  1. Please email shipping@opproducts.com to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:
    OP Products, Inc.
    24418 Main St Ste 405
    Carson, CA 90745
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Items cannot be returned if they have been opened.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Payment Policy

Accepted Methods of Payment

  • Visa
  • Master Card
  • American Express
  • Discover

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.